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RETURNS & EXCHANGESSince 1970, we at Labyrinthe have prided ourselves in offering the utmost level of customer service. Our reputation has been built on one simple rule; "If you're not happy, we're not happy!" - NOTHING leaves our hands without being thoroughly inspected for defects. If you receive a damaged, defective or incorrect item, contact us immediately for your RETURN AUTHORIZATION NUMBER. Toll Free: 1-800-661-ROCK (7625) email: info@labyrintherock.com Directions: Once you've been given your RETURN AUTHORIZATION NUMBER, make sure to indicate it legibly on the outside of the original packaging. Item(s) must be properly packaged and accompanied by a copy of it's invoice. Conditions:
* Please note that unless the return/exchange is being made due to a mistake on our behalf or due to a manufacturing defect, a $5.00 handling fee will be added to all accepted returns. Do not hesitate to contact us if you have any questions and/or comments. Website Customer Service hours are 10:00 AM EST to 6:00 PM EST Monday-Friday. Labyrinthe Store hours are 10:00 AM EST to 6:00 PM EST Monday-Wednesday, 10:00 AM EST to 9:00 PM EST Thursday-Friday and 10:00 AM EST to 5:00 PM EST Saturday - Sunday 486 Ste-Catherine West |
May 2012
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